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Patch Management

Why is patch management so important? If your servers aren’t updated and managed properly, your data and applications are left vulnerable to hackers, identity thieves and other malicious attacks against your systems.

And when it comes to sensitive data and national industry compliance standards, such as HIPAA and PCI DSS compliance, your company can’t afford to suffer a data breach or theft. Consistent patch updates must be applied to correct ongoing and known security vulnerabilities.

Security is a paramount concern, but so is the stability of your IT operations. Clients often mix and match patching levels to balance these two concerns. At Online Tech, we notify clients of outstanding updates waiting to be applied, and offer any assistance with patch installation for operating systems to ensure comprehensive security measures are implemented accurately and timely.

How does it work?
Released patches are designed to update systems in order to protect against known security vulnerabilities. Online Tech manages the coordination and notification of patch installment for operating systems on a timely basis.

Why use it?
With all the security bulletins, holes, bugs, zero-day exploits, viruses, and other security vulnerabilities announced daily, a solid process is needed to design a patch process that safeguards your operating system. This includes choosing one or more patch process tools, processes, and procedures, and then setting up a unified test, staging, and production environment to test the patches.

If you collect, store or process credit cardholder data, you need to meet PCI compliance. The PCI standard 6.1 mandates that you must:

Ensure that all system components and software are protected from known vulnerabilities by having the latest vendor-supplied security patches installed. Install critical security patches within one month of release.

If you collect, store, process or transmit protected health information (PHI), you need to meet HIPAA compliance. As part of the Administrative Safeguards of HIPAA, you need to implement security measures to protect your system from malicious software. As an addressable standard, antivirus is one of the methods you can use to fulfill this requirement.

What are the benefits?

  • Expert assistance with patch installation of the operating system
  • Notification of any outstanding updates
  • Consistent updates offer ongoing protection against new security vulnerabilities

Saving Us Money & Resources

In order for us to be successful, we need strategic partners to help us deliver services in areas that are specialized. Data center services is one of those areas. We picked Online Tech as our strategic partner in that foundational layer.

- Barb Dawson, VP of IT, Two Men And A Truck

Have Questions?
Call Today 1-734-213-2020


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