Zadom Apps – A HIPAA Compliant Cloud mHealth Case Study

THE CHALLENGE

While the use of mobile devices has changed the way the world does business, hitting the “send” button has been extremely challenging in the health care industry. Transmitting unencrypted data such as messages and photos through personal cell devices is a violation of HIPAA privacy rules protecting personal health information. As a result, data that could have taken seconds to share required time to download, print, and physically hang on the wall in the patient’s room.

For Chicago plastic surgeon Dr. Gregory Dumanian, this exchange of information was slowing resident transitions. Realizing there had to be a better way, Dumanian sought out solutions from hospitals across the country. To his surprise, “no one had a HIPAA-compliant mobile device system that focused on transitions of care, HIPAA compliance, and the residents,” he explained.

So Dumanian, founder of Zadom Apps LLC, set out to create his own.

He contracted with Oak Brook, Illinois-based IT consulting firm SD3 to create a mobile device application for iPhones, iPads, Androids, and Android tablets that would allow a mobile exchange of patient information between physicians and teams that support them.

The idea of HipaaCat was born.

In order for the app to land on its feet, however, another partner was needed. Any HIPAA-compliant solution would need to funnel its data through a central server repository that provided security and encryption.

THE SOLUTION

The duo began searching for a data center business that intricately knew HIPAA and could comply with its strict regulations. They wanted a professional group with business longevity and an around-the-clock commitment to quality and service.

They found their solution with Online Tech.

The only hosting provider independently audited against the Office for Civil Rights (OCR) protocol, Online Tech goes out of its way to adhere to HIPAA regulations. The company also takes the necessary steps to ensure all processes, agreements, insurance, and safeguards are in place.

Plus, “they were nice guys and fun to work with and professional and responsive,” said Paul Hannon, President of SD3. “So all those things combined together, including the value proposition, made our decision actually kind of easy.”

Online Tech counseled SD3 to ensure its server, software, and network environments were configured in the appropriate way. They also verified SD3’s facilities were performing to HIPAA regulations. Once the cloud-based application’s triple-encryption system was in place, HippaCat was launched.

Since then, “there have been no bumps in the road,” Dumanian said.

And the road of opportunity keeps growing longer. In addition to plastic surgery, HippaCat is being used in other branches of medicine. It’s proven beneficial as a physician education tool. Most recently, a version of the app called “My Doctor Note” has allowed HIPAA-compliant messages and photos to be shared between patients and doctors.”

With mobile devices becoming more commonly used in the health care industry, additional applications for Zadom’s technology will likely appear. As long as each one remains HIPAA compliant, there’s no telling how many lives HippaCat can live.

ABOUT ZADOM APPS

Zadom APPS is a company dedicated to improved healthcare communication using mobile devices. For more information, visit www.zadomllc.com.

Download the PDF version >

 

Get started now. Exceptional service awaits.