The CellThis Company - A Fully Managed Dedicated Server Case Study

THE CHALLENGE

The CellThis Company began to experience server downtime at a critical point in their online business development. They were not able to get the responsive, proactive server support they needed. So, CellThis decided it was time to select a new managed server provider.

CellThis hosts all of their customers' cell phone traffic, their text messaging traffic and their websites on Online Tech's managed servers. “Our servers are the backbone of our business. If our servers are not available, then we are out of business,” says Bob Henderson, The CellThis Company CEO.

When researching fully managed server providers, CellThis had several criteria that needed to be met. “Reliability was extremely important to us. We were looking for 99.9% uptime in service. Secondly, we needed a company that was very responsive. Thirdly, we wanted a company that dealt with quality products. Online Tech met all of these requirements and then some,” says Henderson.

Another challenge CellThis faced was coordinating the servers' setup internationally between the U.S. and the U.K.

THE SOLUTION

Within two days from contacting the sales team, The CellThis Company had their data uploaded and running on Online Tech's managed dedicated servers. Online Tech's proactive technical team worked closely with the CellThis programmers to manage a very smooth and fast transition to the new servers.

CellThis selected the basic managed server package providing them with fully configured, premium Dell servers; remote device management with power strip reboot; high availability redundant power and network feeds; around-the-clock server monitoring; and first response to any issue that might arise with 24x7 hands-on support. They opted to add online server backup with OTBackup's customizable restore points.

“We have started a good partnership with Online Tech. They have a strong understanding of the importance of reliability and uptime. We are left with a "warm fuzzy" comfort level after doing business with Online Tech,” says Henderson.

ABOUT THE CELLTHIS COMPANY

The CellThis Company is an innovative marketing company that offers an inexpensive, cost effective way to market products and services via voice, text messaging and the Internet. Their unique, patent pending product marries cell phone and Internet technologies to offer a new and exciting way of providing readily available information about motorized vehicles, sports craft, real estate, legal and medical services, equipment, etc. For more information, visit www.thecellthiscompany.com.

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