AccuMedWeb - A HIPAA Compliant Managed VMware Hosting Case Study

THE CHALLENGE

AccuMedWeb is a provider of ePCR (Electronic Patient Care Reporting) software. Their flagship software, eMedic Reports, lets EMTs and paramedics electronically record patient information in the field. “Our ePCR requires 100% availability from its data center – 24X7 and 365 days a year,” says John Masters, AccuMedWeb, CIO. EMTs and paramedics are dispatched all hours of the day, all days of the year and AccuMedWeb’s applications must always be available with no downtime.

So, AccuMedWeb decided to outsource their data center so they could receive the high availability, HIPAA compliance and IT disaster recovery they needed. “We didn’t want to worry about the basics of managing a data center like cooling, internet connection, security, etc. By outsourcing our data center to Online Tech, we can focus on our business core projects like software development,” says Masters.

THE SOLUTION

AccuMedWeb utilizes Online Tech’s fully managed VMware-based cloud computing hosting for high availability power, network and server architecture which delivers a very high level of uptime. In addition, AccuMedWeb was able to design an off-site IT disaster recovery system on a separate power grid from their primary production services. Their production data is housed at Online Tech’s Flint data center and their IT disaster recovery site at Online Tech’s Ann Arbor data center. This offers AccuMedWeb a unique disaster recovery advantage by having two data centers situated 53 miles apart and located on two separate power grids.

Online Tech also delivers the required physical and network security required for HIPAA compliant hosting in their SAS 70 Type II audited data center.

“We realize how important server availability is for companies like AccMedWeb who support their customers all hours of the day. We see it as our mission to assure that our client’s managed dedicated servers are always on, always online and always safe,” says Mike Klein, President of Online Tech.

ABOUT ACCUMEDWEB

AccuMedWeb flagship product, eMedicReports, offers an electronic field data capture solution that caters to EMTs and paramedics by making the completions of an incident report an efficiently and organized process. To learn more, visit www.accumedweb.com.

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