Effective date: 10/05/2016
EU-U.S. Privacy Shield
Online Tech, LLC participates in and has certified its compliance with the EU-U.S. Privacy Shield Framework. Online Tech, LLC is committed to subjecting all personal data received from European Union (EU) member countries, in reliance on the Privacy Shield Framework, to the Framework’s applicable Principles. To learn more about the Privacy Shield Framework, visit the U.S. Department of Commerce’s Privacy Shield List. [https://www.privacyshield.gov/list]
Online Tech, LLC is responsible for the processing of personal data it receives, under the Privacy Shield Framework, and subsequently transfers to a third party acting as an agent on its behalf. Online Tech, LLC complies with the Privacy Shield Principles for all onward transfers of personal data from the EU, including the onward transfer liability provisions.
With respect to personal data received or transferred pursuant to the Privacy Shield Framework, Online Tech, LLC is subject to the regulatory enforcement powers of the U.S. Federal Trade Commission [AND/OR the U.S. Department of Transportation]. In certain situations, Online Tech, LLC may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our U.S.-based third party dispute resolution provider (free of charge) at https://feedback-form.truste.com/watchdog/request.
Under certain conditions, more fully described on the Privacy Shield website [https://www.privacyshield.gov/article?id=How-to-Submit-a-Complaint], you may invoke binding arbitration when other dispute resolution procedures have been exhausted.
Information collection and use
We collect the following personal information from you on our site:
- Contact Information such as name, email address, mailing address, phone number
- Billing Information such as billing address (only on customer.onlinetech.com)
- Unique Identifiers such as user name, account number, password (only on customer.onlinetech.com)
- Information about your business such as company name, address, business type
We use this information to:
- Assess the needs of your business to determine suitable products
- Send you requested product or service information
- Respond to customer service requests
- Administer your account
- Send you a newsletter
- Send you marketing communications
- Respond to your questions and concerns
- Improve our Web site and marketing efforts
- Conduct research and analysis
We may provide your personal information to companies that provide services to help us with our business activities such as offering customer service and sending emails. These companies are authorized to use your personal information only as necessary to provide these services to us and are contractually obligated to keep your information confidential.
In certain situations, Online Tech, LLC may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
If Online Tech is involved in a merger, acquisition, or sale of all of its assets, you will be notified via email and/or a prominent notice on our Web site of any change in uses of your personal information, as well as any choices you may have regarding your personal information, to any other third party with your prior consent to do so
User access and choice
We will respond to your request within reasonable timeframe.
We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Analytics / Log Files
As is true of most web sites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole. We do not link this automatically-collected data to personally identifiable information.
Behavioral targeting / Re-targeting
The security of your personal information is important to us. When you enter sensitive information on our site (such as log-in credentials), we encrypt the transmission of that information using reasonable security SSL. We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once we receive it.
Collection and use of 3rd party personal information
You may also provide personal information about other people, such as their name, date of birth and gender. This information is only used for the sole purpose of completing your request or for whatever reason it may have been provided.
Blog / Forum
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Changes to this policy