Support Services

Online Tech delivers more than simple ping, power, and pipe.  Along with a broad range of managed services, Online Tech is available 24 hours a day to support your data center application.

Online Tech’s data center engineers are available to provide:

  1. Assistance in the design of your colocation and dedicated server architecture

  2. Design and deployment of your network architecture and network security

  3. Daily tape rotation services and preparation for offsite storage pickup

  4. Daily walk through and visual inspection of your servers

  5. Remote hands & eyes - our engineers will follow your instructions to reset, restore, and replace your equipment as needed

Online Tech offers support through a 24x7 emergency support hotline with operators standing by to transfer you directly to one of our data center engineers.

If you’d like more detailed information on how we can help simplify your data center deployment and support, please feel free to contact an Online Tech representative  to discuss your requirements from our data center professionals.