OTPortal - Your Data Center Portal
Online Tech's OTPortalTM allows you to remotely manage your colocated and dedicated servers at Online Techs’ data centers. OTPortal is a world-class customer service portal that features a rich dashboard and delivers on-demand web-based access and control 24x7x365.
What is OTPortalTM?
OTPortal provides you with a complete view into your data center and server environment at Online Tech. OTPortal contains all the information you need about your account in one centralized, web-based solution. OTPortal includes the following features:
- Create support requests and view a historical list of open and past support requests.
- View Internet bandwidth reports for weekly and monthly traffics usage allowing for better server and network capacity planning.
- Manage authorized users by adding and deleting account users that are permitted to view your account information on the OTPortal.
- Update account data for billing, company name, and change of address information.
- Store and access secure documents inside your OTPortal for special projects, disaster recovery, and online documentation.
- View order forms for current and past orders.
- Reboot servers* quickly from a web interface.
- View real-time server performance and health* for data points including server CPU utilization, disk usage, cache, and memory usage.
- View web traffic statistics* for shared hosting server accounts.
- Check email accounts* for Online Tech hosted and managed email accounts via a simple and powerful web interface; includes address book, folder management, and spam filtering.
* Available in OTPortal when these optional Managed Services are ordered.
Drawing on years of extensive experience in the Internet marketplace, Online Tech developed the OTPortal to simplify remote management of your data center services. Provided to every data center customer at no cost, OTPortal increases the collaboration with Online Tech and delivers self-service access to server monitoring, management, and customer support.
OTPortal allows you to easily find, navigate, and manage your data center information through a consolidated, easy to use view. With historical records of past billing, order forms, Internet bandwidth, and support tickets, managing your account is a simple undertaking, no matter how big or small your data center needs.
How to Buy OTPortal
The OTPortal is available to all of our colocation and dedicated server clients at no charge.
If you’d like more detailed information please feel free to contact an Online Tech representative to discuss your requirements or request a quote from our data center account professionals.
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