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OTManage

Are the costs associated with managing and monitoring your colocated servers standing in your way? Could your team be focused on higher value-added work to support your business?

Turn your colocated servers into fully managed servers with OTManage, our managed colocation option. For a simple monthly fee, receive the same level of service and support for your colocated servers as we provide with our managed dedicated servers. The difference is that you own the hardware.

OTManage eliminates the hassle of day-to-day server management. By removing your 24 hours a day, seven days a week labor demands with managed colocation, your IT department can reduce the day-to-day management costs of your colocated servers.

OTManage Features

  • OTMonitor Server Monitoring and Dashboard 
    Our clientless, global monitoring service that relentlessly monitors your web, application, database, and server performance, uptime, and end-user experience 24 hours a day, seven days a week. With its clear, easy-to-use dashboard and powerful data history and graphing capabilities, OTMonitor allows for comprehensive monitoring and effective IT decision making.
  • First Responder Team
    Our engineers also serve as first responders and take immediate action should an incident occur, eliminating that burden from your IT staff and notifying your team only on an as-needed basis.
  • Troubleshooting
    Our engineers will isolate problems, coordinate remediation with third-party service vendors, and document corrective actions. (Note: Not available for colocation clients).
  • Unlimited Technical Support
    Our engineers are available 24x7 for technical support to assist with any server issues including configuration support and unlimited hands and eyes support. (Note: Colocation clients subject to billing after first 30 minutes of support).
  • Patch Management
    Automatic or directed patch administration is available for Linux, Windows, Cisco, and Watchguard devices.
  • Asset and Change Management
    Professional-level change management tracks and records all changes and corrective actions to the network, servers, and OS. Your system is fully documented with SAS 70 & SSAE 16 (SOC 1) & SOC 2 audited change control and accessible through OTPortal – your online dashboard.

Remove unpredictable headaches and costly server management strains from your IT projects with Online Tech’s OTManage.

To learn more about OTManage, download our spec sheet or contact us today.

 

A Company We Can Rely On

We had to find a company that we could rely on. For the last seven years, Online Tech has been able to provide reliability. DataMail was able to leverage everything that they had for a reasonable cost. We could never ever do this on our own.

- William Hayden, President & CEO, DataMail

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