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OTPortal

Provided to every client at no cost, OTPortal's feature-rich dashboard delivers self-service on-demand access to server monitoring, management, and customer support 24x7.

With historical records of current and past order forms, Internet bandwidth, and support tickets, managing your account is a simple undertaking.

OTPortal - Client Hosting Portal Dashboard

OTPortal Features

  • Manage Your Servers Remotely
    Monitor and manage your servers including remotely rebooting your servers.
  • Quickly Monitor Data Center Status
    View real-time updates of any operational issues and scheduled maintenance windows for all Online Tech’s Data Centers.
  • Submit and Track Your Support Cases 
    Submit, track and search support tickets in one place
  • View Your Bandwidth Utilization 
    Historical and real-time utilization reporting allows you to monitor your Internet utilization.
  • View Firewall Rules, IP address blocks & audited change requests online
  • Upgrade your hosting online
    Quickly add servers, resources or services online through OTPortal’s shopping cart
  • Online Billing
    Review your account status, sales orders and current and historical bills online
  • Store documents
    Including Disaster recovery plans and specific instructions for Online Tech to follow in supporting your servers.

Introduction to Online Tech's OTPortal

Monitoring Made Easy

OTPortal, when combined with our server monitoring service, OTMonitor, (included with all managed servers, monitored colocation and managed colocation packages) provides the ability to track and respond to a robust list of server characteristics, including disk space, CPU usage and memory utilization in one easy-to-navigate place. It creates notifications based on threshold alarms and trigger criteria set by the client and is conveniently delivered by email and SMS text message.

Remote Server Monitoring Dashboard

 

A Great Track Record

We wanted a company with a great track record of reliability and service, which we found with Online Tech.

- Mark Wright, CIO & COO, Osiris Innovation Group

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