Provided to every client at no cost, OTPortal's feature-rich dashboard delivers self-service on-demand access to server monitoring, management, and customer support 24x7.
With historical records of current and past order forms, Internet bandwidth, and support tickets, managing your account is a simple undertaking.
OTPortal Features
- Manage Your Servers Remotely
Monitor and manage your servers including remotely rebooting your servers. - Quickly Monitor Data Center Status
View real-time updates of any operational issues and scheduled maintenance windows for all Online Tech’s Data Centers. - Submit and Track Your Support Cases
Submit, track and search support tickets in one place - View Your Bandwidth Utilization
Historical and real-time utilization reporting allows you to monitor your Internet utilization. - View Firewall Rules, IP address blocks & audited change requests online
- Upgrade your hosting online
Quickly add servers, resources or services online through OTPortal’s shopping cart - Online Billing
Review your account status, sales orders and current and historical bills online - Store documents
Including Disaster recovery plans and specific instructions for Online Tech to follow in supporting your servers.
Introduction to Online Tech's OTPortal
Monitoring Made Easy
OTPortal, when combined with our server monitoring service, OTMonitor, (included with all managed servers, monitored colocation and managed colocation packages) provides the ability to track and respond to a robust list of server characteristics, including disk space, CPU usage and memory utilization in one easy-to-navigate place. It creates notifications based on threshold alarms and trigger criteria set by the client and is conveniently delivered by email and SMS text message.
