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Managed Colocation is the complete colocation solution for companies with a limited budget or IT staff. Our experienced and proactive technical support team handles all aspects of your hosting solution and lets you focus on your core business and applications.
With all of the features of Basic and Monitored Colocation, Managed Colocation also includes hands-on support and responsive service from our support team with full troubleshooting and problem remediation.
Managed Colocation Features
- Unlimited, responsive 24x7 technical support
- Managed server monitoring
- First responder service
- Patch management
- Troubleshooting and remediation coordination
- Asset and change management
- Tracks and records all changes to network, servers and OS.
Includes All Monitored & Basic Colocation Features
- Server monitoring with trigger criteria set by you
- Real-time & historical performance reporting
- Text and/or email alerts
- Unlimited 24x7 support
- SAS 70 Type II, SSAE 16 (SOC 1) & SOC 2 audited facilities
- Audited for HIPAA & PCI DSS Compliance
- High availability power and network infrastructure
- 24x7 server monitoring with alert system
- Multiple Internet providers with diverse entry paths
- N+1 uninterruptible protected power
- Firewall and IDS/IPS protection
- Client portal access for remote server management